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Resources & Support
Frequently Asked Questions
Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.
As the name would suggest, this section is a compilation of answers to the questions our clients commonly ask. Just start by following one of the links below.
- What kind of work does BCP Digital do?
- What are the comparative advantages of producing my job on your duplicating devices versus producing them on your presses?
- How do I go about getting an estimate from you?
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- What if I need big color prints?
- What kind of work does BCP Digital do?
BCP Digital Printing is an innovative, customer-oriented, ultra short run book and document printer. Created in 1995, the company is a division of Black Classic Press, Inc., a Baltimore-based publishing company. Using leading edge technology, we create, manage, store, retrieve, and print in quantities that meet our customer's needs. Some of our printed material includes books, directories, manuals, brochures, wide-format posters, and educational materials. Our capabilities include:
Copy Services - Our high-speed duplicators can produce copies efficiently and economically whether you provide hard copy or bring in digital files on disk. Our state of the art production duplicating equipment allow us to deliver work quickly and efficiently.
Printing Services - From one-color to full-color printing, we are able to meet your needs. We can offer a solution that is just right for you.
Finishing Services - We can cut, fold, collate, saddle stitch, perfect bind, coil bind, GBC bind, and tape bind.
Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need a brochure or project enhanced, we can work from your camera ready copy or use the files you provide on disk.
- What are the comparative advantages of producing my job on your duplicating devices versus producing them on your presses?
The advantages of our duplicating devices are best realized on runs of 1000 or less requiring black printing and where a fast turnaround is needed. If the piece included photos or halftone screens the copy quality would be lower than that achieved by the printing process. On longer runs or where multiple colors are desired, as well as when screens or halftones require higher quality, offset printing would be the best alternative. The only disadvantage of the printing process would be the longer production time requirements.
- How do I go about getting an estimate from you?
Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, is to give us a call at 410-358-0980, and ask for Kristance or Damani.
- How long does it take for you to complete my order?
Turnaround generally depends on the complexity of the job. We estimate most printed projects can be completed in 3-5 business days, once the customer has approved a proof.
- What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a "soft" proof which can be viewed online using a PDF reader or a hard copy proof will be printed and delivered to you.
On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
- Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
- Do I still need to approve a proof if I bring my work in on disk?
Yes. The proof process is essential to the printing process. It is in our client's interest to have this review before the project moves into production.
- What if I need big color prints?
We print color in oversizes! Whether you require a wide-format poster or banner, we have a solution for you. Contact the sales team with your dimensions for an immediate estimate.
BCP Digital Printing
4701 Mt. Hope Drive Suite D Baltimore, MD 21215 Phone: 410.358.0980 Toll-Free: 1-800-476-8870 Fax: 410-358-0987 E-mail: bcp@charm.net
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